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The different generations of VPS Cloud plansOverview We have introduced a naming system to clearly identify the different hardware generations on which our VPS plans are deployed. This system allows our customers to...17/09/2026Which technology does my VPS use (KVM or LXC)The vast majority of VPS currently running on PulseHeberg use KVM technology. No LXC VPS has been activated since mid-2019. You can check this very easily by looking at the name of your plan...17/09/2026How do I change the hostname of my VPS?Issue You want to change the hostname of your VPS, the panel does not allow you to make this change, and when your VPS restarts the default hostname is restored. Cause The hostname of the VPS is injected by...17/09/2026Is it possible to downgrade a VPS server?Question Is it possible to downgrade a VPS plan to a lower plan? Answer Technically we cannot downgrade a VPS server, indeed the virtual hard disk of a VPS once expanded cannot be...17/09/2026I cannot install packages on my Debian or Ubuntu VPSProblem encountered When trying to update or install a package on Debian or Ubuntu, the following error appears: E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily...17/09/2026Your VPS has just restartedSeveral events can lead to your VPS restarting: Restart following maintenance Your VPS may be restarted by our teams following maintenance (such as a hardware replacement operation...17/09/2026Cloud plan migration: Standard Cloud and Storage Cloud to the new rangesOverview This document details the migration options from the old Standard Cloud and Storage Cloud plans to the new Economy Cloud and Classic Cloud ranges. Migration overview Plan...17/09/2026
VPS KVM
How to install Windows Server 2022 on a Cloud Performance VPS?PulseHeberg offers a list of several operating systems with automatic installation, however Windows is not yet available for automatic installation at this time. Our teams are working on adding it right now...17/09/2026How to access the console of a KVM VPS? (VNC Console)Our KVM VPS includes a noVNC access available from the management panel. To access it, you first need to log in to the KVM VPS management panel and then click the Console button in the VPS management bar...17/09/2026Your KVM VPS has just restartedSeveral events can lead to your VPS restarting: Restart following maintenance Your VPS may be restarted by our teams following maintenance (hardware replacement operation...17/09/2026Install a custom OS on your KVM VPSPulseHeberg offers a list of several OS options with automatic installation, however we are not able to offer automatic installation for all VPS. To accommodate as many users as possible, we...17/09/2026How do I change the reverse DNS of my KVM VPS?Changing the reverse DNS (PTR) is essential if you want to use your VPS server for an email sending service. To change the reverse DNS, simply go to the management panel of your...17/09/2026How to use the built-in firewall on a KVM VPS?The KVM VPS offering gives you a firewall built directly into our panel, which lets you create rules without any risk of locking yourself out of your server with a bad command. First...17/09/2026How to create a snapshot on a KVM VPS?First, you need to access the management panel of your KVM VPS and then click on the Snapshots tab: The tab then takes you to the snapshot management section: To create a snapshot, enter the...17/09/2026Start your VPS in rescue modeAfter a mishandling (kernel modification, deletion of a system file, etc.), you may damage the operating system of your VPS. In this situation, it is possible...17/09/2026The SSH host key of my server has changedProblem encountered The SSH host key of your VPS server has changed. Cause The host SSH key can change for several reasons: The key was regenerated by your VPS's OS during an operation you performed...17/09/2026How does anti-DDoS protection work on a KVM VPS?By default, anti-DDoS protection is included with our KVM VPS offering. It filters the vast majority of attacks that can target a VPS server. For more specific protection, our support team is ready to...17/09/2026What operating systems are available on KVM VPS?Currently on our KVM offering we provide the following operating systems: Debian 9 Debian 10 Debian 11 Ubuntu 16.04 Ubuntu 18.04 Ubuntu 20.04 Ubuntu 22.04 Rocky Linux 8 Centos 8 Red Hat Enterprise...17/09/2026How to shut down, start or restart a KVM VPS?You can shut down, start or restart the VPS from the panel by clicking the button of your choice:17/09/2026Your KVM VPS server has been suspended for HackingWhen our teams, or our monitoring tools, detect abnormal behavior on one of your services, and that behavior suggests your server has been compromised, it is automatically...17/09/2026How to reinstall a KVM VPS?First, you need to access the management panel of your KVM VPS and click on the Reinstallation tab: Then, you need to choose the OS of your choice as well as the authentication method...17/09/2026The panel shows that my KVM VPS is using all of its RAMProblem encountered The panel in your client area shows high memory usage on your VPS server details Cause RAM usage is measured at the host level for the entire...17/09/2026Is Docker compatible with my KVM VPS?Docker is fully compatible with your KVM VPS.17/09/2026How to access the management panel of a KVM VPS?From your client area on our manager, go to My services and then select the relevant service: A wide range of tools for managing your KVM VPS will then appear:17/09/2026Is it possible to get additional IPs on a KVM VPS?Currently, it is not possible to get additional IPs on our KVM VPS plans.17/09/2026Does FUSE work on my KVM VPS?FUSE is compatible with your KVM VPS.17/09/2026Does TUN/TAP work on my KVM VPS?TUN/TAP is compatible with your KVM VPS17/09/2026How to change the DNS (resolvers) of my KVM VPS?This guide explains how to change the DNS resolution servers on your virtual private server (VPS). DNS servers are essential for translating domain names (like pulseheberg.com) into IP addresses that...17/09/2026